Information for Families:
Contacts

To file a complaint, the family can:

  • Call 1-800-647-6558 or 1-877-543-7669
  • Fax a written statement to 1-877-542-5951
  • Mail a written statement to

CHIP
PO Box 14400           
Midland, TX 79711-4400

CHIP sends a written response within 15 working days of receiving the complaint.